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PAYG Sim replacement

bytfung
Explorer

‎15-10-2022 12:20 PM

Hello,

I was using PAYG sim and wonder if I could replace the sim in EE shop as I have lost it with my phone.

The phone number is very important and I need to keep it.

I do not live in the UK but I travel to UK quite often.

As the sim was not linked to any address or photo ID, what proof do I need to show that the number belongs to me?

I have the top up records in the EE app and I will be able to show.

Thank you very much

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎15-10-2022 12:41 PM

You could try but you really need photo ID or you could phone CS to order a replacement SIM for £1.50.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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