If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have pay as you go unlimited text and calls and next top up is not due till September 3rd however when I check my available credit online it states it is zero. Why is my current available not showing?
Hey ee, I bought a 15gb add-on instore, and wasted the 50mb, and never redeemed the 15gb, what do I do? and its still in waiting.
I can only add one Pay as You Go number to my ee account to manage and top up. I can’t add my family members like I was told I could be ee staff on pay monthly tariffs.Has anyone found a work round? ee staff in store couldn’t help and suggested I jus...
Hello, I have topped up my sim card online but when I log in into my account it says that i have zero minutes, 4g,etc... Is there a reason for that? Do I need to activate my top up or can i use it immediately?
My nan is 76 and had her purse stollen. She needs a replacement top up card. She went to the phone shop and they said she had to bring in her passport. She’s never needed it to get one before & obviously shaken up. She doesn’t want to carry her passp...
I was charged twice for £15 top up amount how do I get a refund. Can I use my top up amount to purchase a SIM card at the store
Hi I have purchased a sim card from Argos for using as a wifi hot spot to enable my in car Sat Nav.What I would Like to know is how do I activate the sim and pay for the plan. I understand it's got to go in a phone to activate it. Then how do I had d...
I recently bought an iPhone and an EE Extra Data PAYG SIM from Argos. See photo showing all details. I should be able to buy 20GB for £10. I’ve got the EE App and have topped up the SIM. However, the packs shown did not include the Argos pack. The on...
2 days ago I paid for a £10 top up pack and the money has been taken out of my account. But when I text 150 for BA for balance update, it doesn’t show that my phone has been topped up and isn’t even coming up on top up history. So I paid £10 for no s...
I have 20 credit, but when I want to use my credit to pay for 10 pounds pack, it always show ''We've taken 0 pound from your credit to pay for the 10 pounds Pack'', at the same time I do not receive the pack. I tried many time but it was always the s...
