2095121members
1256online
1300347posts
Community Activity
Dark Web monitoring
Can't activate Dark Web Monitoring. Followed instructions via text from EE. Doesn't work. Try later.
Text from 150 saying my Netflix Premium has been removed?
I have just received a text today saying that my Netflix Premium has been removed from my account. The only issue is that I never asked for this, nor have I tried to change anything on my account recently which could have caused this.Just to confirm,...
Cost of repair IPhone 15 screen
I dropped my IPhone 15 and it smashed the screen. I currently owe about £270 on a flex payment agreement. I took the phone to an EE shop and they wanted almost £700 up front to repair the screen and £150 deposit on a temporary phone. I walked out o...
Apple 4k Tv oe EE tv box
Since the last update on EE TV BOX, it states that I have two s et top boxes including Apple 4k Of which I just installed, so can i use both or just one, the Apple 4k Many Thanks
Trade In allowance not deducted from bill.
Hi, I upgraded and did the trade in thing, which HAS been received, but I just got my bill and there is no £14 deduction on it??Also on my bill there's a £6.98 charge saying "MAIN" that I've no idea what for??
Smart Hub Pro - How to change DNS settings?
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
Higher Tiers of Apple One as an Add On
So I currently have a phone contract with EE, which includes Apple Music as an add on. However outside of this I'm paying for Apple News+, Apple Fitness, and I also need to upgrade my Apple Storage to 2TB (total cost £31). I've noticed you can get Ap...
Airing
This coming weekend there’s F1 on , my f1 channel is showing airing break ??
Resolved! Fraudulent Google Play Transactions
My phone was stolen on Saturday March 5th, and over the next 10 minutes or so they racked up £239.51 of charges over 19 Google Play transactions. They were not made on my own Google account. I went into an EE store to get a replacement SIM on the Mon...
Resolved! How to contact EE via email
Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...
