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Confused with credit balance message remaining. Is it a scam

CoachL
Explorer

‎26-10-2022 07:31 PM

Just recd message advising of liw balance remaining. Have checked bill but it shows nowhere near monthly amount being used. Please advise how to resolve this.

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎26-10-2022 07:34 PM

Can you post up the exact text of the message you received, verbatim?

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CoachL
Explorer

‎26-10-2022 07:42 PM

Thanks. Here it is...

You now have £0.74. To check your allowances reply AL. When you want to top up go to ee.co.uk/myee or call 150

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎26-10-2022 07:48 PM

@CoachL : You don't get bills with PAYG. Do you mean your last top up? The msg is saying that you now have 74p left of that. What's wrong with that & what needs to be resolved?

Did you reply AL & what did it say?

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