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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1358 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1825 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 26374 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14054 Views
  • 0 replies
  • 6 Helpful

Content lock

I will be getting mine turned off but it looked like my ee shop was closed so didnt get done so shall call to get removed during the up coming week .but for the people  who cant be asked to go to there shop or use there card there a way to go on 18 p...

Service isn’t working

I set up a pay as you go phone on 150 and topped it up and have data on it. However, I have no service when I am out of my house and no service inside my house and I can’t receive any calls or texts. My data isn’t working but the service in my area i...

Ella49 by • Visitor
  • 335 Views
  • 2 replies
  • 2 Helpful

Phone bill

How can I pay my phone bill?wont let me call 360 or 150 from the handset

No nothing

Hi, I just bought a subscription pack, but there’s nothing on the app, no data or anything and it's been half an hour

Terry82 by • Visitor
  • 307 Views
  • 1 replies
  • 1 Helpful

Sim not making call

I bought new sim pay as you go with 5 dollar topup include but yet sim not receiving call neither making calls someonle let me know how can i activate sim nothing work thanks

Bari7 by • Explorer
  • 418 Views
  • 3 replies
  • 0 Helpful
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