upgrading my pay to go pack

muaaztariq · ‎25-02-2023

Hi, i wanted to ask about my £15 package.

I bought it and they gave me 15gb internet which was extended to 50gb. i have finished it all.

can i upgrade it to £20 package and avail the 70gb data instead of 30gb.

thanks for the help

XRaySpeX · ‎26-02-2023

You may change to the £20 pack with its normal 30GB, but you can't get its extra data. That was on offer as a new PAYG SIM but not on an existing SIM which can only switch to the other standard PAYG packs once you've finished with its initial enhanced data pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎26-02-2023

You may change to the £20 pack with its normal 30GB, but you can't get its extra data. That was on offer as a new PAYG SIM but not on an existing SIM which can only switch to the other standard PAYG packs once you've finished with its initial enhanced data pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

muaaztariq · ‎26-02-2023

so, it's better to buy new sim? because with 15gb package i had 50gb data. this offer is of no use.

what do you think i should do?