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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1808 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 2704 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 27992 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14568 Views
  • 0 replies
  • 6 Helpful

Resolved! SIM card top ups

Bought this sim upon arriving in London on November 1st. The guy added packs so I could use it in every country I travel to (I’m from Canada.)  It’s now about to expire and I received a message saying “Your current SIM Local Pack ends in 7 days, so m...

Boost

I would like to know why am I not getting my free boost I had to free boost but I haven't got to use not one of them 

Mamsyko by • Visitor
  • 342 Views
  • 1 replies
  • 1 Helpful

Hi

Please open all my access for all sites

Arashaa by • Visitor
  • 334 Views
  • 2 replies
  • 0 Helpful

Unable to make calls or send texts

I have recently taken over use of an older Samsung from my daughter, but it isn't allowing me to make or receive calls, or sent texts but I can receive some texts.I have disabled the automatic network selection and connected it to EE.It is saying not...

DonnaA by • Visitor
  • 1426 Views
  • 4 replies
  • 3 Helpful

package

I have charged my balance with ten pounds and I want to renew the package

PAYG unable to call/text from outside UK

Moved over from sim-only to PAYG as I moved out of the UK. I got a voicemail and am trying to get to it. I've topped up my payg sim but when I try calling the VM or even 150, I get a message saying calls to this number are barred. Any way to fix this...

mqc by • Explorer
  • 403 Views
  • 3 replies
  • 1 Helpful

Data snatched

Over 300gb of data lost because I topped up with a fiver and got a 100 min add on. 

Jamie721 by • Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful
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