Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Top up ee mini wifi router

How do I top up my 4g mini wifi router? It's run out so can't go through wifi option. I've tried the top up card it came with it doesn't work. I don't have a phone number or account number to enter. I am getting nowhere!!

Resolved! PAYG data

Hi, I had a data payg sim but would like to use in a phone now, Can I change it from a data sim to a normal plan? It won’t let me choose a standard pack? Thanks

Pack

Why is there no packs available to buy online.

pay as you go

How do I register my sim

Hello

Hello I paid for top up 18 f for which I was supposed to be charged for the package and now it's not like that, what should I do?

Resolved! Subscription packs

What are the available subscription packs to recharge for a month

Credit but not taking it to start a pack

Just put in 20 credit and it's not using it to start the monthly pack that I am subscribed to, can't seam to find how to use it to pay for pack it just wants me to put more money in it and not use credit

Unlimited data,text,mins offer

I received a text for unlimited data,text,mins 1day cost £5 you text YES then send to EE 1115,offer ends 4th February, I've never had a problem before,but this time I just keep getting a text saying Not recognized try again later been doing it 2days&...

I am new in community

Very good community service for a great way to get a job win the next round of a job and get your own business and you can get your own job and you have to be a part

I’ve just bought a ten pound voucher from local Asda don’t work. They say to get

Just bought a £10 voucher from my local Asda with intentions of buying the bundle . The code just doesn’t work. Tried absolutely everything even went back but they said they’re still a nothing they can do I’ll need to get in contact with my provider ...