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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2683 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4737 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15752 Views
  • 0 replies
  • 6 Helpful

Pay as you go number to monthly contract

Hi I just bought a monthly contract phone on the same ee account as my pay as you go one. How would I be able to merge my pay as you go number onto my monthly phone ?

J1108 by • Investigator
  • 4140 Views
  • 5 replies
  • 4 Helpful

Pay as you go/subscription pack

Does anyone happen to know if pay as you go - subscription pack is classified as pay as you go or monthly contract by EE. I am trying to use my Airtime credit toward my EE account, but it seems impossible without that clarification from provider. Man...

MartaMZ by • Visitor
  • 412 Views
  • 1 replies
  • 1 Helpful

Refund

Hi, I have about £18 credit on my phone and was wondering if I can get that refunded back into my account as I set up a rolling direct debit so therefor that money won't get used.Many thanks 

can't top up

Hi, I am trying to top up my line from mobilerecharge.com and from EE's website but EE keeps denying my payment. Does this happen to anyone else?Thanks!

Andrenaje by • Investigator
  • 507 Views
  • 3 replies
  • 0 Helpful

Can not subscribe pack

Hi I went for a holiday for a month and came back a few days ago. I top up my phone £15 and try to subscribe the pack because it not run automatically. But the mobile app keep saying error when I try to subscribe 

Data available but internet no working

HelloI don't have a plan but just a monthly top up.I have data available but internet not working. Phone restarted, settings checked, but internet still not working.Any idea how to fix it?thank you

ila92 by • Visitor
  • 426 Views
  • 1 replies
  • 0 Helpful
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