If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I thought I had cancelled the £20 subscription pack but Customer care told me i still have it and just need to switch to change to the £10 pack but the account says I don’t have a subscription pack. It’s for my fathers phone which I don’t have acces...
Hi, i wanted to ask about my £15 package. I bought it and they gave me 15gb internet which was extended to 50gb. i have finished it all. can i upgrade it to £20 package and avail the 70gb data instead of 30gb. thanks for the help
I would like to register my pay as you go Sim please
Hello,i'm in italy, i put today new EE SIM into my phone (exp. date 08/06/2023), i topped up 15£, but it cant take credit to activate any pack.I cant call, i cant sms, i cant navigate.There is some solution?thanks
Hello. I try to get 30gb pack from my credit but it cannot be realised. After all 0 pound been taken
Hey there, would appreciate any help! I bought a pay as you go sim along with a £20 pack for it that was supposed to include unlimited texts and minutes as well as as 30GB of data. It said my £20 top up would be added within two days, it's been 3 now...
I have recently swapped my number over to EE on the 20th and my subscription pack still hasn’t been added on.
Dear EE Customer Service Team, I am writing this email to request your assistance in retrieving my old phone number. I have been an EE customer for several months, and I previously used this number with my EE account. However, I had to switch to a ...
I am using EE's website to top up a phone other than mine. I input the phone number, then the email address, but I never get taken to the payment page. Instead it just goes back to the phone number page. I've tried quite a few times, without succe...
