I live in USA and have a mobile data device with ee sim that I use occasionally for travel. I had trouble last fall making a payment but eventually got it working. This time I cannot get through payment. It goes Step1... Step2... Step3 (click confirm) back to step2 with all info erased. Manage cards says I have no cards set up and offers no way to add one. I've tried to do Add On of data only on 2 Windows10 computers and 4 browsers and 3 different payment cards. I tried setting up a monthly plan as well to see if that would work. Every time I get sent back to Step2 with the entered info gone. No error messages.
I get a generic error message and card info is deleted
I tried lying and saying my address is in the UK and put in a random address and that didn't work either but got a totally different error page that said there was a problem with my payment and to try again later.
I'm currently looking for an alternate device from a different company because this is so frustrating.
I have tried calling for 2 days and had to put $10 on my phone for international calling.... but all I get are quick error tones or a message saying my call can't be completed. I'm giving up. How can a company stay in business when you can't send them money after 3+ days of trying??
