Can't add card or complete payment!???

[Kamilz]

Hello. I Have the same problem. I am from Poland but now I'm in England. Tonight I bought new sim and when I tried add new debit card, I see this

 

[James_B]

Hi @Kamilz,

Welcome to the EE Community. 🙂

It looks like the connection to your bank's security authorisation page is failing.

Could you try a different web browser and let me know if you see the same issue?

Thanks

James

[Kamilz]

Hello!

I tried in 2 phones and 1 tablet, and in 3 Web browser Chrome, Opera and Edge. And tried 2 debit cards from different banks. It's the same problem all the time. This is my second account in EE. Three months ago, when I registered my first SIM, I didn't have this problem.

[James_B]

Hi @Kamilz,

Please get in touch with Customer Care so a member of the team can try to register your card at our end.

They'll be happy to help. 🙂

James

[James_B]

Hi @rsdifjgojfsdoiu,

I'm sorry to hear you weren't able to get in touch with Customer Care.

Which number were you trying to call?

James

[Kamilz]

G

when I want to add a card, I enter the data and in step 3 this error always pops up. 

 

 

CSP is blocking my bank's authorization page. I trying in 3 phones, web browser chrome, opera and edge, with 3 different credit card. 2 from Poland and 1 Spanish. This is problem no in Bank only in EE. This security protocol CSP blocks the display of the bank page. Does anyone else have this problem? 

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[Kamilz]

Wyskakuje błąd podczas próby autoryzacji karty? Jeśli tak, to mam ten sam problem

[Tybson]

Nie tylko ty masz ten problem. Też go mam już od tygodnia nic nie zrobili z tym problemem. Nadal jest i chyba się nic nie zmieni. Chyba że zmienisz operatora 😉. Ja dzięki nim nie będę miał kontaktu ze światem w święta wielkanocne. Dziękuję EE 😠