Minutes and texts credit has disappeared.

[Who_Cares]

In the last billing period, I used zero minutes and sent zero texts, but my account shows both at zero.

[Christopher_G · Accepted solution]

Hi @Who_Cares

Welcome to the community.

What does it say when you text AL to 150.

Chris

[Who_Cares]

Thankyou for that, apparently the website is not providing accurate data.

[JimGee]

my balance is £0.25

[James_B]

Hi @JimGee,

Welcome to the EE Community. 🙂

How can we help today?

James