Adding PAYG to EE account & Changing PAYG pack

[lifi]

I just closed my pay monthly account with EE (which I've had for the last 5 years). I just bought a PAYG £15 pack with a new phone number. I want to move to a £10 pack but keep the same phone number as the one that came with the £15 pack. Is that possible? Also, I have an existing EE account login but I don't know how to add this pack to it.

[James_B · Accepted solution]

Hi @lifi,

Welcome to the EE Community. 🙂

To change your pack, text PACK10 to 150.

To add your number to My EE, Log into My EE and select Account Settings from the menu.

Hope this helps.

James