Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 255 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 403 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23192 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12942 Views
  • 0 replies
  • 6 Helpful

Data pack has not been renewed

On the 27th I received a text stating that my pack will be renewed the next night. As it usually does. However on the 28th and 29th I received a text stating that is to use my data I need an add-on or pack. Now my data has gone to 0 from around 98gb....

I want free reaward on minites

I have been. A customer for a wile but my minites are running out well to b quik I want to get a minites reward like use to with o2 I am thinking of changing over to another network as I haven't had a reward I nead minites can you give ms a free mini...

Packs

I had 30gig of rolled over data on my packs and topped up just £5 to put me on for 4 days until I could top up my £20 but I lost all my data and have started all over again, why did I lose all my data? Thanks

Tracy666 by Visitor
  • 281 Views
  • 1 replies
  • 0 Helpful

Resolved! Qatar add-ons for Pay as you go

Hello,I have a £10 monthly pay as you go set up with EE.  Looking at the relevant page for Qatar on here, it appears that the add-on / pack is for data only and can only be bought after landing there - i.e. to make texts and calls, I will have to top...

No Data

  So bought a SIM card at a convenience store 2 days ago and seller doesn’t even know how to activate it. But still bought it as I need some data for my trip.Anyways at present situation,Still have no data service at all, tried to call get help with ...

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Shxxnis by Explorer
  • 370 Views
  • 3 replies
  • 2 Helpful