If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am not clear where the pay as you go options are. I would like to pay for one month without signing up for a subscription. Is that possible?
Having a pay as you go pack and wondering if the pack will automatically start if the data used up before renewal date?
Hi how do I add data to my PAYG sim card? There seems to be an error on my account which doesn't let me add any?
I have an automatic top up that’s supposed to take 10% off but it doesn’t also I got a top up on the 2nd of may and it’s saying I need to top up on the 15th may when it should be next month [Mod edit: One image rejected as it contained personal in...
Hi everyone, I recently left the UK to head back to Australia and won’t be back in the UK again until next year. I was using pay as you go and would like to retain my number for when I’m back next year. I understand the sim will be cancelled after 6 ...
Hello I have a apple phone and I have gotten a SIM card last lonely it only cost me a pound from my local store I wanted to get a data plan but I’m a little confused because if when I search up data plan and then click the first one taht pops up it s...
I can see on my ee account how to change from continual top up to a subscription package. Advice please.
I found this picture. But I 'm not sure if there's still any data to use at the moment since I cannot see any data in the balance. Does that mean I still have data to use now or not?
Hello, I paid 30gbp to use it to buy the internet, the transaction was successful but I do not see the money in the account
