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A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2696 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4770 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15769 Views
  • 0 replies
  • 6 Helpful

Taking money

I keep trying to top up and send a message and ee is taking the money (all of it) and not sending my message, what is going on?

B3ccky by • Visitor
  • 493 Views
  • 2 replies
  • 0 Helpful

Resolved! Pack problem

Do i buy 30f pack on app. Im nów at germany and when i try to use internet i see text plz log your operator, next i go to Czech republic and same problem. On my app i ser that i got active pack and i shoud have internet but dont have. Cant use and da...

Resolved! Roaming charges

Bought a 20 pound data pack, promised by ee worker that it would work in Greece with no extra charges and now it wants £10 per week for me to use

Rory22 by • Explorer
  • 880 Views
  • 3 replies
  • 0 Helpful

Sim only 3g payg

I am an existing EE customer, do EE still do 3g sim cards? Looking for a payg for my Dad, no contracts. Thanks

Resolved! Top Up phone still not received credit

I topped up my friends mobile yesterday using my email address have received code followed process for toping up someone else phone but phone still not topped up.I cannot get through to anyone at EE top up emails suggests I contact EE for them to man...

AB3383 by • Investigator
  • 650 Views
  • 1 replies
  • 0 Helpful

4G subscription packs

I currently have two PAYG 3G SIM cards for which I pay a fee of £1 per. week subscriptionI would like to upgrade these to 4G.Do EE provide the same £1 per. week service on your 4G PAYG subscription SIM cards?There website is not clear.

Resolved! How to cancel

I want to cancel my subscription Pack (£20), will I be refunded? I recieved my SIM card on Friday 16th June. 

Idilly by • Visitor
  • 718 Views
  • 2 replies
  • 0 Helpful
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