Can I move a PAYGo SIM to a PAYGo eSIM?

MontanaProf · ‎11-08-2023

Hi,

I currently have a PAYGO ee SIM for when I travel TO the UK from the USA. That has meant switching out the physical SIM on landing at Heathrow.

My new phone has an eSIM slot (dual SIM) and I was wondering if I could switch my SIM to an eSIM?

Northerner · ‎11-08-2023

Hi @MontanaProf

No, EE currently do not offer eSim on PAYG.

You could consider upgrading to a pay monthly SIM only plan which would allow this service.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎11-08-2023

Hi @MontanaProf

No, EE currently do not offer eSim on PAYG.

You could consider upgrading to a pay monthly SIM only plan which would allow this service.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

MontanaProf · ‎13-08-2023

Thank you!