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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22456 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12685 Views
  • 0 replies
  • 6 Helpful

Pay as you go

I have just finished my contract and now switched to pay as you go, but I don’t know how I top up my phone? How do I get a pay as you go deal but use my old number? 

Extra Data not registering (Sim bought at Argos)

Hi! Just bought a new EE Sim card at Argos.It promised 20 GB pay as you go for £10 for the first 6 months.I've topped up £10 but I was only given 5GB.Why is the special offer not working?I'm going round in circles.The phone line is not helpful as I c...

PAYG sim price

I bought EE sim for £30 at the Manchester airport which is having £20 top- up with 60GB. My question is why did they charge me £10 extra for £20 sim? 

tmtmc by • Investigator
  • 483 Views
  • 6 replies
  • 0 Helpful

Help

My name is Mandy moss. My top up voucher is not working 

Resolved! PAYG sim pack

I recently bought a PAYG sim at the airport with £30 subscription pack. I have registered in MyEE but still I’m not seeing the pack details in the portal. Also I want to switch to a different pack.

tmtmc by • Investigator
  • 302 Views
  • 1 replies
  • 1 Helpful

Resolved! Keeping PAYG phone number without top-up the sim card

Hello,I have bought a PAYG sim for my dad as he came visiting me for a couple of weeks. I would like to know after his travel is finished, do I need to keep topping up the sim card if he would like to keep the number.If so, do I need to top-up every ...

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