Ee

[youngchae]

 I clicked confirm to pay, but it doesn't work anymore. 

[Mod edit: Image rejected due to it containing personal information.]

[Chris_B · Accepted solution]

@youngchae   Your setting up a recurring payment that means it will automatically take the payment each month from your account, this isn’t a manual top up of your PAYG account.   It also clearly say Additional payer authentication required to complete payment .  You need to approve that 

[Rjsmith1958]

My Mastercard would not be accepted by EE but when I used my debit card it all went through no problems 

[gyhujuju]

hahahaha so this is the solution you have been shouting about 

[Leanne_T]

Hi @gyhujuju 

Are you having a problem with your My EE account that we can help you with? 

Thanks 🙂

Leanne.

[gyhujuju]

It’s ok Leanne , your SIM is now in the bin and I’m going with someone else

Sent from my iPhone

[Leanne_T]

I am sorry to hear this @gyhujuju 

Leanne.