Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Switching from contract to Pay as You Go

I spoke to EE a month before going abroad about the best thing to do with my phone contract whilst I am away for a year. I was advised that I could pay my final bill in Feb and then my phone would switch to Pay as You Go and I would receive a text ex...

Not receiving rollover data

In late November last year, I bought a standard £10 pack (5GB, 500 mins and unl texts with an 2.5GB boost) and received much more data than I was supposed to (around 50GB too much). At the time I thought nothing of it and I haven’t been receiving rol...

Resolved! PAYG SImpack Options

Hi, Whenever you see EE PAYG simcards in shops for about £1 to buy and they offer adding the £10 pack with mins, texts and data, and they have free extra data for 6 months. So £10 is free 20gb data, £15 is 50gb extra and £20 is 70gb extra etc.If you ...

SIM card

Hi! So in the last month I have temporarily moved to Taiwan, where I am staying until the end of June to study. It has made more sense financially to buy a new local sim out here, however I still have my EE SIM safe for when I'm back. I've just recei...

Re: Witam

Mam ten sam problem co Adamosss32. Jak go rozwiązać?

Making a telephone call

Hi everybody. I have been having problems phoning out and receiving calls just lately. My account is topped up regularly and there have been no difficulties over the past two or three years. My phone is an ancient Nokia Classic 3100 which I do not...

Resolved! Additional number to app

Hi, I want to add 2 PAYG numbers to my APP. Is that possible??

Use e sim

Hi ~Last month i contacted you and you said refund my top up money but i couldn’t refund not yet I dont want wait anymore so now i want to use that again , can i use my ee sim again ? Number is xxxxxxxxxxx [Mod edit: Please do not post personal info...

My credit being used despite having a monthly PAYG pack

HiI have a small credit on my EE account and my monthly pack is renewed using a card every month. However, I can see my credit going down and I am not sure why this happens. I know that photo messages are not included in the monthly pack but what e...

Cant text

Got my sim in my new phone all topped up, can make calls but can't send text, T.I.A