Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Going Abroad for 3 months

HiI'm going Abroad for 3 months does it need to top up £10 for every month because I don't need to use Sim data or call n text etc.?Secondly if I don't top up then my Sim card will Blocked or active?Please guide me.Thank you

Resolved! finding out how much credit is left on my sim card......please help

Hi, can anyone help me please , I have a mobile WiFi gadget, the sim in it is E E this is because I go in the mountains a lot and there's no signal with Vodafone who I am currently with. I have the E E app that mi registered with.....my question is,...

4gee mini wifi

I have a mini WiFi device but can't top it up because when I put in the phone number it sends a passcode to a phone, but it's not in a phone, it's in the 4gee WiFi device, so how can I top up, either by adding it to my account, which I can't currentl...

Payment

I can't delete the bank card I bound to the ee app

Bought £15 bundle only gave me £10 credit

Hi, I bought a new sim with £15 top up but Just got a text saying thanks for £10 top up so I can't activate my £15 pack because I don't have enough money, Bank shows I bought a £15 bundle What do I do as I can't do phone calls or texts as it will ch...

Re: Turn off mobile data from a different phone

Is it possible to block data on a pay as you go plan? I cannot find where this option may be and I have checked the desktop page and the app. Please EE help.

Subscription pack reloading

Hi

Hi I top up my pack of 15 pounds yesterday but the whole data is finished today. Even i am not able ro place a call, can u please help me and explain me what is the issue.

Resolved! How to get an esim?

Hi allI've just joined ee with a new PAYG sim. It didn't come with any QR codes. I've registered and logged into my ee (app and website) but I can't find an esim option anywhere. How do you get an esim? Thanks

account closed

I have recently tried topping up my PAYG phone, only to see a message that says closing account -£14.30.I did manage to get a £10 top up completed before I noticed the above statement.I am no longer able to use my phone even though I have credit. Can...