Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Transfer Prepaid sim to postpaid

Hi evryone I am using prepaid ee sim and now i moved to postpaid sim.. i renewed my package which every month i do.. 28 after doing on 1 june i converted to postpaid 5g option.. how i can claim my packge left back becoz just used 3 days and paid 20 p...

Resolved! New sim card

I’ve bought a new SIM card and I have no idea how to activate it or even recharge it please help

Slow browsing of mobile data

I am using a SIM pay as you go since last month. I have observed that the browsing speed is very slow and some of the apps are not working and showing error, Can anyone guide me

Having trouble linking your products error message

I live in Sweden and have just bought a 15 pound, 25 gb Sim pack. I have tried to link the sim card to my iPhone through the ee website. I got to the point where I had a four digit pin sent to me, I entered the pin and then a message came up that sai...