Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 312 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 466 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23399 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12999 Views
  • 0 replies
  • 6 Helpful

New to EE

Hey everyone, just ordered an EE SIM and was looking at the 10.00 pay as go deal, does anyone know when the free extra data ends??? What's the signal like?? 

Angel67 by Contributor
  • 398 Views
  • 6 replies
  • 1 Helpful

Resolved! Subscription Pack Upgrade

Hey guys, I'm currently having subscription pack for £15 which incl 15gb internet and minutes plus text unlimited, the speed is also unlimited..I was wondering if I switch to subscription pack £15 for 25gb it's new one will my speed then be limited t...

Pav85 by Investigator
  • 363 Views
  • 5 replies
  • 2 Helpful

Can’t call in the UK and customer services

Hello all,I am outside of the Uk in the EU and have kept my UK number and topped up /made calls to the Uk regularly. Now if I try to call someone in the UK or EE customer services on any of the numbers found on the internet, it doesn’t seem to work a...

Cancelling pack from abroad

I left the UK back in June for several months and believed I'd stopped the renewal on my subscription pack... but I've just discovered it didn't go through and EE has drained the UK account I used at the time (so the last withdrawal didn't occur!).I'...

sipehava by Investigator
  • 438 Views
  • 3 replies
  • 0 Helpful

Cannot link new pay as you go sim to new EE account

I have just got a pay as you go sim, downloaded the EE app and created an account. I have tried everything and I cannot get the mobile number to link to my account. I’m constantly getting this error. I have tried suggestions from other posts, logging...

IMG_1784.png IMG_1785.png IMG_1786.png
AdamL3 by Investigator
  • 472 Views
  • 7 replies
  • 0 Helpful

Resolved! Top Up Not Working

Hi, I got my first EE sim when I first arrived from the States. It worked flawlessly for a month or so I was here. I went back and have come back to London this year again and I still have the sim and the number. I tried to top up at the airport and ...

shrabya by Visitor
  • 1795 Views
  • 2 replies
  • 2 Helpful

Resolved! subscription packs and roaming charges

Hi can anyone explain how to buy a subscription pack before leaving the UK? My packs renew automatically every month and so I cannot see the option of buying a new pack on my account. EE website says: If you’re a Subscription Pack customer, make sure...

lubru by Valued Contributor
  • 2278 Views
  • 10 replies
  • 2 Helpful