Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2290 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3790 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15224 Views
  • 0 replies
  • 6 Helpful

Voice mail

Can anyone tell me how to turn my voice mail on ? I’ve never actually turned it off and I’ve tried everything that has been recommended but only ever get try again later message 

Nicc6666 by Investigator
  • 926 Views
  • 12 replies
  • 1 Helpful

Resolved! Can I use a PAYG ee SIM in a SIM free phone

I previously am using a cheap PAYG Alcatel on ee network am buying a Samsung a50s it's a SIM free phone can I use my previous PAYG SIM in it I love PAYG and do not want a contract as I don't use all the data I'm happy with what I've got I am not tech...

Kember69 by Visitor
  • 905 Views
  • 1 replies
  • 0 Helpful

Add. Ons

Hi why can’t I get Add ons, is the site down

Roar2 by Investigator
  • 606 Views
  • 5 replies
  • 3 Helpful

Resolved! Subscription has renewe

I have had the same bundle on an automatic payment for years, never had a problem. Suddenly EE hasn't taken the money this month, and my subscription is cancelled. I can start a new one but will loose all my boosts. Is there a way to just carry on my...

Jess7192 by Visitor
  • 429 Views
  • 1 replies
  • 1 Helpful

Resolved! Want to get refund

I paid £15 top up. But i changed my sim card. So i don’t need to use top up in my sim card. I’d like to get refund £15 in my sim card.

Jiyeon1 by Visitor
  • 554 Views
  • 1 replies
  • 0 Helpful

ee

トップアップしてアドインがずっとできないままでいます。なぜエラーがでますか?困ります。

Resolved! Upgrade

Hey there, So, I upgraded my subscription from 8 GB to 25 GB, and I paid for it with my Visa. But here's the thing, my remaining data is still the same, and it shows that I still have the old 8 GB pack on my profile. Can you help me out with this?

Yousef96 by Explorer
  • 496 Views
  • 3 replies
  • 2 Helpful