Request for Refund of Mistaken Top-Up

[SaadWali]

Dear EE Team,

I hope this message finds you well. I recently topped up my account (mobile no ************) by mistake. I have since left the UK and am currently abroad with no definite return date. I kindly request that the amount be refunded to my bank account.

Please find my bank details below:

Bank Name: ********

Account Holder: ********

Sort Code: *******

Account Number: *******

Thank you for your assistance in resolving this matter.

Best regards,

Saad *******

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Northerner · Accepted solution]

Hi @SaadWali 

You have just posted your bank and phone number for ALL the internet to use. 

PAYG is not refundable, but if you want to call EE CS on 150 then please try them. There is no customer account access on these forums.

Thanks