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Roaming charges?

Rameez3
Explorer

Hi my bill was supposed to be 37 or something like this and i have been already told when i was buying the contract that i dont need roaming or any extra charges then u guys have charged me £57 specially when u r on visit and u r pocket is tight.with out my consent its totally unfair i need explanation for this either refund me extras or merged into new bills contract is contract and u guys even on request i dont any extras when i need request then why u over charged me it will be more helpful if u give me proper explanation ans my refund as well

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Rameez3 

It depends on where you were roaming.

As @Chris_B said your bill will explain and you should speak to EE CS.

Thanks 




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EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.