Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! fot top up

i want to top up.but your app is not working. how can i top up?

Access lost, including all credit on PAYG

I've been with Orange(EE) since 1998, but I recently discovered that my phone was disconnected from the network, and that my credit was zero. The reason given was lack of use. Fair enough, but stealing my credit is a bit below the belt!This is fine, ...

Resolved! Re: Abroad for long term and to keep EE number

Hi, I have a PAYG sim in the uk and am currently abroad for 1 year. I topped it up before I left and know I need to send a text every 90 days to deep it active. I have just bought a local sim in Bolivia and have lost my uk no. Ee have given me anoth...

30 pound pack

Hello,So I ordered a pay as you go sim. I chose 30 pound pack. When I put that new sim card I received a text from EE that my balance is 20 pound. I went to the salon and they told me that 10 pound you are receiving with a card already. Alright then,...

Disconnecting my phone

I have just received a text from EE saying my phone will be disconnected and I will loose my credit as I havent made a call for a while but I made a calls on February 7 and 25. Why have I received this notification?

Resolved! Issue processing payment

My Doro mobile states 'there was an issue processing your payment.' I followed this link: https://ee-payment-failed.web.app but it leads to a general ee information page, nothing about payment failed. I just use my Doro for phone calls and texts, don...

Resolved! Renewal of Subscription Pack using E VOUCHER

I want to buy my subscription but its keeping canceling

Resolved! Using phone abroad

I am currently abroad (I plan to be here for a long time). But I can't make calls or send text messages. Tell me, please, what do I need to connect in order to have this opportunity? My sim card is with pay as you go. Maybe I need to connect some mor...

Pay as you go

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