If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
It won’t let me redeem my electronic top up when I text 150
I topped up £30 and asked an employee to help me get a better pack and I didnt and the £10 one activated so I have £20 on my account that I could have back as I have this pack untill then end of the month
Good evening, How do I reactivate my out of service number please thank you
I have 10 pound credit but can't covert to data and mins.
Hi, I have an old Nokia phone which supports 2G and have bought a '£10 8GB Plus 500 Minutes and Unlimited Texts' SIM card to use with it. The instructions unhelpfull state:1) Pop the new Sim in you phone2) Add £10 to your balence3) make a call or tex...
i tried to buy a top up from the tesco website, they have taken my money and not given me a top up code. what site can i use that wont steal my money. to recover my money from tesco i am going to take £15 of goods from a tesco store without paying f...
I am with EE, my wife is currently with giff-gaff, her phone has two SIM slots.EE is poor to no reception in our immediate area.It would be helpful to fit her phone with a second SIM on EE PAYG so that there is always phone contact if required.Can I ...
I’m currently trying to top up with my own country’s Mastercard. The same card was able to top up EE account a month ago with no issues. However, now the payer authentication part is blank, and it doesn’t even have my bank’s authentication informat...
I didn't get a text on arrival in Spain offering me the roam like home options. How can roam like home be activated from Spain so l can use my subscription pack?
I have recently ordered a new sim online and I am trying to link it to my account and it says “please try again later” it has said this for a couple of days? Any advice?
