Topup voucher abroad

HaithemK8
Investigator
Investigator

Hello, please i have a topup voucher pin and i couldn't topup my balance because i'm currently abroad i contacted Facebook support page and they didn't care to reply to my messages

I couldn't send message to 150 because i'm abroad, how to put the voucher please ?

 2 days now and i couldn't topup my balance and still showing 0 

Please help!

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

Where are you? You should be able to text 150 from EU.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Sending text message to 150 while abroad is not working

I contacted  EE Facebook  page and EE Twitter and both no reply at all it's 2 days now and i couldn't topup my balance

 

If you're unable to use a top-up voucher from abroad (wherever you are, you never said) try using Fast Top-up online to pay by EE bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I'm currently abroad visiting Tunisia, i already payed for my Voucher and i have it but i couldn't topup my balance throught 150 at all and i don't want to topup again since i have the voucher and i Didn't use it yet

That's why you can't text 150 as you're outside EU. You won't be able to top-up with voucher there, but could do online.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
354-
Star Contributor
Star Contributor

If someone you know and trust is also on EE and in the UK, you could ask them to apply the voucher for you via the EE number? Good luck!

kurdo
Visitor

 i need top up voucher pay as you go

XRaySpeX
EE Community Star
EE Community Star

@kurdo : They are only available in retail shops in UK, not abroad.

Try using Fast Top-up online to pay by EE bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP