We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I haven't used my sim in a while and my service seems to be deactivated. I've tried calling 150 to reactivate but it says i need credit however the sim has credit. When I sign in on EE.co.uk i see i have £10 and everything looks normal.
Hi everyone, I've just topped up with £10 to restart my pack and was meant to receive an extra 3gb of data but it has not been added to my account even though it said it would be added to my pack and every other pack. Has anyone else had the same pro...
I bought unlimited 40 pound package for pay as you go sim in airport. At the beginning od the month I want to reduce it to the 15 pound package and did with the sms. However, eben though I toped up £15 my new package did not start. When I look at the...
Recently, my EE number was deactivated. I can't even call 150 to help me because it says I don't have credit.I'm looking for anyone to help me on whats going on, and yes, I have not really topped up for about 6 months. This has happened before when I...
Currently I'm using 125 GB subscription pack and I want to upgrade this to unlimited pack but I don't see any such option. Can anyone help?
I NEED TO TOP UP NOW
Sorry for the multiple questions...First, can anyone confirm my suspicions about PAYG. PAYG used to be when you added money to your account and spent that money as and when you needed to. Now it seems to have changed to adding money to your account a...
I had £11 in my account for a long time. Transferred to O2. How can I get my money back?
i was told after the year clense period i could claim the number back as it would be in the system again to be given out if not already assigned to someone else however was told yesterday EE cant ever reissue payg numbers, even once its out of clensi...
