Data issues

[AndyCat163]

Hi, I need help, I bought a 60 GB home hub last Friday and it's now down to 35 GB. We were out for over a day and a half, we don't download films or anything, can anyone help, before I throw this away once it ends? Thanks in advance.

[Christopher_G]

Hi @AndyCat163 

Welcome to the community.

What is it that you do, internet-wise? How many devices do you have connected to it and what kind of devices are they?

Chris

[AndyCat163]

Thanks Christopher.

My wife and I have watched a film and we game on our phones. My son streams YouTube for an hour each day, he has an ipad, we have Samsung phones, I don't imagine this would use nearly 30 GB in two days worth.

Regards,

Andy

[Christopher_G]

OK, thanks @AndyCat163 

Depending on the resolution of the YouTube videos, streaming can use up to 1.5GB per hour. Was it a movie that you watched on a streaming service? Depending on the resolution and length, this could have used a few Gigabytes.

It's difficult to say, with these devices, exactly what used the data, because the data is being used on different devices and tracked on those. On your Android devices, you can see the WiFi data usage by going into Settings > Connections > Data Usage > WiFi Data Usage.

Chris

[AndyCat163]

Thanks