EE calls fail

[EEcallfail2024]

Have been unable to make calls or receive calls on my EE network - keeps cutting off - just an iPhone 7 and pay as you go. Why?

[EEcallfail2024]

Can’t even get through to EE

[XRaySpeX]

@EEcallfail2024 : Have you topped-up? Have you bought a pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

[EEcallfail2024]

I pay monthly-not pay as you go. Eek, sorry for Misinformation. Don’t understand why not working properly, thanks for response

[Schockwave]

@EEcallfail2024 , is this just in one place?

Could you please check here, where you can register, report and receive updates:

https://ee.co.uk/help/mobile-coverage-checker

You may want to take your SIM card out, clean it and the SIM card slot, try it in another phone, to see if there is a problem with your phone or SIM card. If you have someone else, who can put their SIM card in your phone to see if that may be the problem, if the problem occurs in multiple places.

[bristolian]

Does your phone lose coverage when calls drop?

This would have a large bearing on whether it's likely to be SIM related.