Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 21709 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12442 Views
  • 0 replies
  • 6 Helpful

How to ctivate my SIM? problem

Hello,I have problem with my SIM card. I used this number for some long time but I get a new phone and new nmber on phone subscribtion . Since that time I am not used this SIM, today I notice that I need this number for send authentication code from ...

Resolved! Moving credit to buy a data pack

Hi, I have inadvertently loaded £35 onto credit on my 4GEE  and I would like to use it to buy a data pack so I can put the SIM into my car, but I am not on EE mobile.Any ideas how I can do this please?

Jon19591 by Visitor
  • 464 Views
  • 1 replies
  • 0 Helpful

Resolved! Top up moble wifi

Can anybody tell me in the most simple terms possible how to top up my mobile wifi thanks 

Holiday to Australia PAYG

Hi, I have an Everything pack on Payg and aware I won’t be able to use my pack allowance in Aus. I’ve seen on here that I can purchase a data add on when I get there, but can someone advise if I do this on my phone or is it a data package I purchase ...

GJ74 by Investigator
  • 348 Views
  • 2 replies
  • 1 Helpful

Recent usage

HiI am a pay as you go customer. How do i check my recent usage and payment history? I cannot see anything in the app or the website.TIA.    

Sim card in cameras

I have 2 cameras for keeping an eye on livestock. The first one I fitted I have a £10 monthly subscription. My second one just recently fitted I just put £10 on my card so I could use it. When I try to ceeck my balance on my account I can onlky see t...

JR1956 by Investigator
  • 363 Views
  • 1 replies
  • 0 Helpful

PAYG sim

Hi, Ordered a PAYG sim, just received it and need to add credit. I put the sim in my spare phone to activate, instructions require me to create an account but I don't have any credit so surprise surprise I can't create an account. Tried looking on li...

tcjjsek by Visitor
  • 356 Views
  • 1 replies
  • 0 Helpful

Resolved! Bundle

How do I change my balance of £30 to a £30 bundle deal 

Taz_1987 by Visitor
  • 307 Views
  • 1 replies
  • 0 Helpful