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opening family account

wikkia
Visitor

I’ve been trying to find information on how to start a family account to make my partner and I’s life easier but can’t seem to find any information on how to do so? 

Do I just add his number into my EE account? 

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@wikkia  if your partner already has an account of their own then they would need to call customer service services to request a change of ownership so it can be moved onto your account. You will then become the account holder for all lines on your account..    ideally you would need to be present at the same time as you will also have to confirm that you want to take over the contract as it  will going to your name and you’ll be responsible for all bills of the account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

What do you mean by a "family" a/c? In EE it means a no. of contracts under the same EE a/c that may share data. It does not apply to PAYG a/c's.

With PAYG you can add & remove any nos. from any PAYG a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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