We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
As EE tried to take my money for this month's subscription pack earlier than supposed to, it bounced, so I have tried to start a new one, had several attempts at this, with no success, as it keeps coming up with "additional payer authentication requi...
hi there!so i bought a £10 PAYG voucher the other day, it was set to renew on the 14th of June but i did it on the 13th because i was told to do it within 7 days. i have £10.40 on my credit, it shows when i go on the MyEE website, but everytime i ty...
Hi, I’m messaging you as it possible to cancel a pending transaction of £10 as I’ve charged twice for my top up please.
ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...
how do you top up your sim for 4g ee mini portable router
I have 2 SIM cards (linked to childrens watch) I’ve managed to top £10 on one but when I get to the payment page for the 2nd sim it changes the number so it ends up topping the 1st sim up again. I’m on the 2nd sim page and it is right all the way up ...
I've bought a sim card (15 pounds pack with 25Gb of data). It worked for a couple of days and then stopped. I'm 100% sure that I haven't used all my data. Now it says "You don't have any data" and the "25GB Subscription pack" is in "Waiting" status. ...
Hi,I have a GBP15 credit on my account. What do I text to get the GBP15 subscription pack?
