If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I topped up using my bank card cause I tried to buy a pack with the top up credit to it resulting not using my top up credit and me having to buy a pack using my card so how can I get in contact with anyone about a refund as I no longer need the cred...
I have topped up £20, but when I try to apply an add-on pack an error message states AddOns Purchase Error try later. How do I get a refund?
i sent a message to 150 and did the IDD WORLD but the amount has not been taken from my account nor have i got the acknowledgement email. I did this this morning at 7.00am , how long does it take to show on the mobile and your accountThanks
WHello guys I need some help pls I just top up my phone with a voucher but still my 4g it’s not working I reset my phone 2times but still same not working
Hi, I cleared my bills and suspended my number in June because I went back home country, and now travel in US. I lost the prepared roaming phone on the way and want to activate this uk number roaming service. Is there anyway to do it remotely?I mostl...
I’m gonna chang pay as you go pack to £10 pack from £15. I texted to 150 All PACKS and I already top up £10 but my pack is not working. My £15 pack was over already. 150 says, “To buy your £10 Pack again, simply top up £10 and your pack will start au...
Hi, I want to set up a new payg account which will be used only with our data requirements with a caravan. I have a new sim ready to create the account which I will then top up online but understand it has to be a separate account and can’t be added ...
Hi, I'm trying to purchase a 1 time data add-on for my pay-as-you-go phone, but the page on the website is coming up with an error message and not showing any add-ons? Does anyone know if these are still available to purchase? Thank you!
I'd like to know how I can get the, free £5 credit on my account.???
