phonecall

BeverlyLee
Investigator
Investigator

so I just bought a 50p pay as you go sim card and  already top up on it, I can use data but I can’t do any phone call, no matter who I call it just sounds like “the system is busy” or smth. Could somebody help me?

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@BeverlyLee : How much did you top-up? Have you bought a pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi! Thanks for reply, I top up 50£ and this is the messages I received after send AL to 150:

Your current balance as of today 19:21 is £35.00. You have unlimited minutes, unlimited texts and 47.7GB remaining until 18/10/2024 for your £15 Pack. Your remaining data includes of rolled over data. Your last top up was £50.00 on 17/09/2024 at 17:22. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

You have the £15 pack active for nearly a month yet with unlimited mins. & texts. You should be able to make calls & texts in the UK.

Are you in UK? Are you calling UK nos?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yeah i’m in UK and calling UK

Michael_D
EE Community Support Team

Thanks @BeverlyLee.

Was it just standard mobile or landline numbers starting 07, 01 02 or 03 that you were trying to call?

What exactly do you hear when you are attempting a call? Is it a recorded message or a tone?

Michael