phonecall
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17-09-2024 06:15 PM
so I just bought a 50p pay as you go sim card and already top up on it, I can use data but I can’t do any phone call, no matter who I call it just sounds like “the system is busy” or smth. Could somebody help me?
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17-09-2024 06:51 PM
@BeverlyLee : How much did you top-up? Have you bought a pack?
What does texting AL to 150 from your no. fully report verbatim (it is free)?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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22-09-2024 07:24 PM
Hi! Thanks for reply, I top up 50£ and this is the messages I received after send AL to 150:
Your current balance as of today 19:21 is £35.00. You have unlimited minutes, unlimited texts and 47.7GB remaining until 18/10/2024 for your £15 Pack. Your remaining data includes of rolled over data. Your last top up was £50.00 on 17/09/2024 at 17:22. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk
For info on our other Text Services, reply HELP or go to ee.co.uk/textservices
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22-09-2024 07:34 PM - edited 22-09-2024 07:35 PM
You have the £15 pack active for nearly a month yet with unlimited mins. & texts. You should be able to make calls & texts in the UK.
Are you in UK? Are you calling UK nos?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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30-09-2024 08:24 PM
Yeah i’m in UK and calling UK
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01-10-2024 10:24 AM
Thanks @BeverlyLee.
Was it just standard mobile or landline numbers starting 07, 01 02 or 03 that you were trying to call?
What exactly do you hear when you are attempting a call? Is it a recorded message or a tone?
Michael
