Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1805 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2691 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 27972 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14561 Views
  • 0 replies
  • 6 Helpful

Continuing Pay As You Go pack

I have been using pay as you go for about 9 months in the past and had to stop it due to overseas traveling for about a month. I am returning to UK soon so I was trying to see how I can continue that but I am bot sure how to do that. I was able to to...

How to use credit?

Hi! I have £25 credit  in my account. But I’m going to leave EE. How can I use this credit? Can it be refunded? 

Julicox by Visitor
  • 389 Views
  • 1 replies
  • 0 Helpful

Top up

Topped up £40 on my pay as you go sim and the credit has not went onto the sim? Tried to buy an add on but the web page always displays and error and cannot buy them  

New sim

Hi I've just got a new pay as you go sim, paid £10 I've got 12gb data but no texts or mins. Supposed to have 500 mins and unlimited texts. How do I activate my mins and texts?

payment error

Hi, I still have credits in my account and would like to purchase an add-on but unfortunately payment pages has been showing error all the time..... 

OmJaya by Visitor
  • 392 Views
  • 1 replies
  • 0 Helpful

Resolved! Data subscription

This is my first time on a pay as you go sim and i am having issues subscribing for more data as the current one has been exhausted…need help

Tani1 by Visitor
  • 450 Views
  • 1 replies
  • 1 Helpful

Pay as you go connection problems

I’m in New Zealand for up to 12 months and before I left the UK I changed my contract to pay as you go so I can keep my number. I put £10 on shortly after I arrived in NZ but now I can’t send texts or make any phone calls including to 150. Any sugges...

Abg5 by Investigator
  • 671 Views
  • 7 replies
  • 3 Helpful