26-04-2023 02:55 PM
Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen
27-07-2024 03:09 PM
Hi @LukaszEE
Thanks for coming here.
Have you tried another browser?
Are you logged into your EE account?
Do you see the same error if you try to top up with the card using the EE - Anonymous Top up?
Leanne.
27-07-2024 04:41 PM
Have you tried fixing the problem? ChatGPT knows how, even if your IT guys don't.
Modify the CSP: If you have control over the website's CSP settings, you can modify the CSP to allow the https://tsys.arcot.com/ domain. You can do this by adding frame-src to the CSP header and including the necessary domain. For example:
This change allows content from https://tsys.arcot.com/ to be framed within your page.
27-07-2024 07:03 PM
Modify the CSP: If you have control over the website's CSP settings, you can modify the CSP to allow the https://tsys.arcot.com/ domain. You can do this by adding frame-src to the CSP header and including the necessary domain. For example:
This change allows content from https://tsys.arcot.com/ to be framed within your page.
13-08-2024 09:33 AM
I have the same problem.
I just tried 2 different credit cards
13-08-2024 10:03 AM
Thanks for joining us on Community @Dmytro4
Can you Top Up using the general Make a payment page?
Ali
13-08-2024 11:21 AM
Hi, Ali!
I will to try in the next month, because JamesAnelay helped me and I used extension to TEMPORARILY disable this security check in Chrome: https://chromewebstore.google.com/detail/disable-content-security/ieelmcmcagommplceebfedjlakkhpden .
13-08-2024 12:21 PM
@Dmytro4 Great, Let me know how you get on next month
Ali
03-09-2024 11:16 AM
Thanks, this works perfectly!!
26-09-2024 12:45 PM
How is this possible??? The same problem - and so many others have the same problem. I used the community help; turn off extensions - no difference whatsoever. I called 150 and messages YES and then had to message a description of the problem.. a new message telling me they can't call my EE phone back (!) and I should call....150 (&£$"~@@!). I call 150.. text YES...wait and wait...Dan tells me it's not EE, it's the web, but he can arrange the payment. What have I signed up for now????
26-09-2024 03:02 PM
Hi @RichT520
I'm sorry to hear you're having some issues trying to make a payment with us.
Just to confirm, is this happening when you're logged into your EE app/online account?
Have you tried our payment link?
Thanks so much,
Linzi