If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I upgraded at the start of May and was told there might be a delay in getting my new iphone 13 pro. However, it has been a month and I've not heard anything. I haven't even received an email confirmation that the order was placed! How to I find out w...
Hi, I ordered a new phone as an upgrade on Saturday to an IPhone 11. I was just wondering how long it will take to receive it. I’ve only received my order confirmation and nothing since?
I ordered Beats Studio Buds via EE as an add on. The order went through and assigned to DPD. They were provided with the wrong address by EE and so failed to deliver when encountering the occupant of the wrong address. EE has not been helpful in rect...
DPD wont deliver my parcel because EE havent printed my house number on the address lavel, has anyone else had this issue and how was it resolved ? My local DPD seem insistent that they wont just add the house number on themselves, driving me crazy
Hello, I ordered iphone 13 pro about 20 days ago. On May 20th I saw a photo of the phone being delivered to me by dpd and a delivery photo on the dpd tracking number. But the interesting part of the job is that the house shown to be delivered is not ...
Morning all, I have accepted upgrade option on 24.5.22 I had a call yesterday asking about my recent upgrade option. They apparently, looked on the system and stated that it will be delivered today. I haven't received any text update regarding del...
Just ordered a new phone and the upfront cost has been taken out of my account. Ive had no order confirmation come through my email and my account is still saying it's deactivated from my last contract... Any advice as to what is happening??
Hi, does anyone here know how long usually it takes to get your phone delivered? First time I joined with EE got it on next day (iPhone 11)... Now I'm upgrading to iPhone 13 pro and even tho it said they "had in stock" I'm still waiting since then. N...
I am just immigrating to the UK. My house uses EE broadband, and everything is smooth. However, when I try to order an EE sim card online. I have the following problems. 1. Cannot select unemployment. I have tried to choose others. However, the for...
