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New customer, cannot post or change address

menopaws47
Investigator
Investigator

‎22-12-2022 12:44 PM

Hi. Hope am doing this right. Brand new customer, since yesterday, 4G Broadband. Said would send hub today, checked and have not put flat number on my address. Cannot change address, tried a couple of phone numbers but cannot get through, Checked thoroughly but keep on about mobiles no mention of Broadband. Am 75 and bewildered, be gentle with me. tytyty

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎22-12-2022 12:46 PM

Try calling CS on the Freephone no. (Opt 2) in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP