iPhone 14 pro

[Gav0man]

I have been waiting nearly 3 months since ordering the new iPhone, any idea when I will receive it?

[Katie_B]

Good afternoon @Gav0man. 

Welcome to the EE Community. 

Could you please confirm what colour and memory size iPhone 14 Pro you ordered?

Did you receive a confirmation email?

Speak soon, 

Katie.

[Gav0man]

Hi it was black and 128gb and yes I got a confirmation email

[James_B]

Hi @Gav0man,

I would have expected you to have received this by now.

Please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James

[Gav0man]

Hi @James_B  only issue being I can’t phone customer care as I don’t have a phone to phone them with

[James_B]

Hi @Gav0man,

You can chat with Customer Care online here.

Hope this helps. 🙂

James

[Gav0man]

Hi @James_B  spoke with customer care online and they advised me to phone 

[James_B]

Hi @Gav0man,

If you need to speak to the sales team, they can be contacted on 0800 956 6000.

Hope this helps. 🙂

James