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Order tracking for store

hallie03
Visitor

Hi,

I ordered a phone to be delivered to a store and my tracking page updated today to 'order dispatched', I haven't received an email or text about it and was just wondering what's happening/if calling EE or the store would be a good idea. I completely understand it's a busy time of year and tracking may be different when delivered to the store so I just wanted to check here before I contact anybody.

Thanks,

Hallie 🙂

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@hallie03   The store will contact you when it’s there for collection.   Your device will probably be at the store tomorrow so I would give them a call if they don’t contact you by 11am. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.