Order tracking

[Surubelpiulita]

Hi! I ordered a Samsung phone on 16 Dec , I received the email confirmation with the tracking number and I can’t track it on the ee website…. And didn’t receive any email…. What is happening? Thanks!

[Katie_B]

Hello @Surubelpiulita. 

Welcome to the community. 

Could you please confirm what Samsung phone you ordered? also if you could provide us with the colour and memory size so we can look into this further. 

Speak soon, 

Katie 🙂

[Surubelpiulita]

It’s a Samsung Galaxy Z Flip4 128GB Bora Purple

Sent from Yahoo Mail for iPhone

[Surubelpiulita]

Hi Katie! It’s a Samsung Galaxy Z Flip4 128GB Bora Purple

[Katie_B]

Hi @Surubelpilulita. 

There is no updates available regarding this phone. 

I would recommend giving us a call so customer care team can look further into your account. 

Katie.