If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Why does EE have the longest faffy returns process, been told today that it could take a month to sort a return out! Not very good if you’re a long distance lorry driver and you old phone is broken! Come on EE get this dreadful process updated!
When is my order coming
I took out the £10 roaming pass add on for a recent trip to Italy - I have a monthly pay SIM only contract. The instructions on stopping this on the website by texting STOP ROAMING PASS to 150 now that I’m back in the UK don’t seem to work as I’m ju...
Which is the best phone
How to track a order
I received a text message saying my order is on track. What does this mean?I preordered the iPhone 14 Pro Max before release date and its given me and estimated date of 2 weeks time. Much later after release date. I received a text earlier saying my ...
I ordered on 16 September with an estimated deliver date 'within 21 days'. When I enter my order number it says no tracking details. My confirmation email also said that I have been charged £0 but I paid £50 on the 16th
I ordered an additional phone on Wednesday. I have not received a confirmation email. I called 150 this morning and was told to wait for a text from dpd at around 11am. I still have not heard anything.
Pre ordered and was told I would have it on the release date. Didn’t turn up. Rang EE said I would get it within 14 days of the order. Never turned up. Rang EE now expected within 21 days of ordering. EE when’s my phone coming and why is the estimate...
Hi,i placed the subject order yesterday at around 9am and have not recieved a dispatch notification even though the item is in stock. can you please advise what the general dispatch turnaround time is and provide an update on my order if possible? Re...
