I added a new provision to EE and I chose an EE plan... and they didn't give me

Bratie · ‎02-04-2023

Chris_B · ‎02-04-2023

@Bratie Can you please explain in more detail.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎02-04-2023

Use the text box not the Subject to fully explain your issue.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Bratie · ‎02-04-2023

I bought online for the iphone 14 pro.. and I'm an EE customer.. But I have another mobile... I'm taking this as a gift for my husband.. and I did everything up to the verification and payment.. I paid 30 lire... and at the end they didn't give me any reference number, nothing resulted from the order

Leanne_T · ‎03-04-2023

Hi @Bratie

Thanks for coming here.

When did you place the order for the iPhone 14?

Speak soon.

Leanne.

Schockwave · ‎03-04-2023

@Bratie , you say you paid 30 lire, how did you make that payment, as that is Italian money? Well it was in the past, as is now Euro there.

You would need to pay in English money and be in the UK to receive the mobile, which I hope you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.