If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I am trying to get a new contract using my friend and family discount but whatever phone I try choosing it says I can't use it as not eligible. I got my wife a new iPhone using another code and it worked but won't work for my order
i ordered an additional device online but since the order email ive heard nothing
Hi have ordered the wrong colour phone how can I change please
upgraded on 09/01, received confirmation email but have yet to receive anything else to do with the phone being delivered. any help/similar experiences?
Hi can you please find out when I’m going to get my new phone delivered
I have upgraded my contract one week ago but i didn't received my phone. Will i receive it?
I received a message to say i can upgrade, went through the process but the tracking number wont work and its now saying i cant upgrade. The payment went to EE limited hatfield gb. Is this a scam or is genuine.
Hey there, I was due an upgrade, so did so though the EE website. At the final stage it just took me back to the EE homepage. No confirmation or order numbers. No confirmation email, but the upfront cost of the phone has left my account! Please help....
Hi there - I've just upgraded and part of the deal was a trade in on my previous device. Agent at the time said a return envelope / bag would be provided, but one hasn't arrived in the past week. Any suggestions as to where I can riase the request,...
I've ordered a new SIM card on 22/11/2022, it has not arrived and I have not had word of when it will arrive. I received a confirmation email with tracking, however, when I put in the tracking number and my details, it comes up with an error.I notice...
