If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello, Im hoping someone can point me in the right direction. My boyfriend received a text message on Saturday advising that his mobile number had been updated on his EE. He thought this may be a fraudulent text so he didn’t click any links etc, logg...
Hi all,I have placed an order of mobile phone on store.ee.co.uk. when I tried to track the order, it shows the it is processing subject to security check. I have received an email from weborders-eestore@ee.co.uk requesting a copy of my utility bill t...
Recently ordered the Google Pixel 9 Pro and haven’t been given a date to receive yet. I was told at first 14 days then after 28 but I was also told it would be within that time so it should come earlier if it all works out. Does anyone know how often...
I ordered an Xbox with additional controller bundle last weekend from the EE Store online. On Wednesday the Controller only arrived. On Thursday morning (a day after receiving part of my order) i received an email to say the order had left the EE war...
Ordered an upgrade on 30th Dec, no updates online and still not recieved? I get new year in-between but should be at least on it's way? I ordered an s24 ultra in titanium
Hi, I've recently bought the pixel 8a, and noticed I'm in period to claim free pixel buds. It's valid for purchase until 31st Jan. I've followed the links but it seems like it's for purchase until 5th Dec? Can you confirm which one is correct? Thank ...
Made an order on the 19th of December on the app for a smart watch received a confirmation email saying all was good and I would receive an email when to collect from local shop as requested but still no email or any sort of correspondence .
Hi,I am looking to cancel an online order I placed this morning, but I cannot get in contact with anyone to do so.The phone number I was given through the app gives no options to speak to anyone about it. Could someone help?
hey any suggestions please. For over a week i have been trying to upgrade my phone which is out of contract this month, each time i get to the confirm order it comes up with " there's a technical error" , i have tried doing it on the app, on the webs...
