If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Got my billing for July and I paid for Saturday delivery to get my new phone early. Paid on the phone on that Friday and it’s been added on again on my bill??? So I’ll be paying twice
I ordered a new monthly pay phone. I didn't get an email. So can't track it or if the order went though.
My wife has placed an order and was asked to give her phone number as she doesn’t have a phone number she used mine. I received a cancellation text with no explanation. We can’t resolve this as every number will call connects to my account with ee an...
Hi from EE. We've cancelled your order XKO********* - we'll refund anything you've paid upfront in the next 10 working days. [Mod edit - removed order number]
Hi I ordered a phone on 12th July and How long do I have to wait for the approval? sms or email ?
Hi I ordered a phone yesterday 13th July and was wanting to to know if it is getting delivered tomorrow
I’ve just tried to take delivery of a Switch 2 and was asked for a PIN code which I’ve never received.Checking the order the mobile number on the order isn’t mine, any of my families (all on the same EE account) or any number I know. It’s a guy at th...
I have had no confirmation of iPad Pro 13 1TB Space Black I had put down an upfront cost of £108 went through all the correct steps over the phone and haven’t had any email updates and the upfront cost money has been taken out my bank account twice ...
