If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I placed an order last night as a gift and on the EE app it’s says dispatched but I’ve had no other contact and no details from DPD. As it’s a gift I needed to know that it has 100% been accepted and when it will likely be delivered. I am deaf so ...
I am order a phone installment but cancel my order,iam paid upfront money 30 pounds. Now refund my money please.
I ordered the iPhone 17 pro max orange 256gb on the 25-11-25 and I’m unsure if my order has gone through since I applied for EE finance the only emails I have received are: we have your EE order and welcome to EE finance but I didn’t get an XKO numbe...
I bought an iPhone 17 pro max on October 31 but I received a message saying that there was something wrong with the order I went to the store I talked there and they canceled but until today I haven't received my money back, I called EE a week after ...
I recently upgraded my phone, I had a confirmation email to say my order was processed. However I later received a text saying there was an issue with my order and i was to get in touch to sort it however I can't be available on my phone to use the l...
Been messaged to say a problem with my order I placed how can I contact somebody as link doesn’t work I have been sent?? [Mod edit: Removed order number]
Hi, I've had my iPhone 13pro for over 4 years and my sim only plan has been out of contract for nearly two years. I thought I would treat myself to a new phone and sim deal ! (all in one) as per usual my sim only price has crept up to way beyond what...
Hi I know this is a tired question but everytime I call EE they say 28 days then it was 21 days but I ordered my phone on the 2nd of October making it 32 days at the minute, just wondering roughly how long people were waiting for delivery from origi...
Good afternoon I ordered a iPhone 17 pro I did all the contacts bank details so on paid upfront cost and still got no confirmation of order it’s been taken from back I have details of what my contract will be just nothing saying thanks for your order...
