If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I login to my EE account as i have broadband with EE and i want to get a pay monthly mobile as mine is due for renewal with 3, everytime it tells me that i'm already a customer and need to login! I'm logged in already! Even when i click login and con...
Hello, i just made an Airpod order, made payment money was taken then the page froze and i have not gotten confirmation email about the order.Got this error“Sorry - we are unable to process your request at this timeError Code :Error Text :
I’m due to have a new phone with new sim ordered coming with dpd do dpd text you with a time or email you as they haven’t got this number
Hi I ordered a phone on Sunday haven't heard nothing since. Ref no xko******** paid 30 pound up front still no email or r anything [Mod edit: Removed personal information.]
I put in an order for a Samsung flip 6 refurbished and paid upfront cost signed my contract but I haven’t had any update on tracking number ect order was placed 26th July (Saturday) been checking junk folder but when I use the number gave the xko num...
Trying to upgrade to the Samsung s25 ultra (512gb) using my nhs perk. Im having issues with the sim plan it's not giving much scope to pay upfront. It's either £73 per month (58.40 with perk) with £330 upfront or £85 per month (68 with perk) with £5...
With all due respect, I ordered a phone from your company 5 days ago. I want to know if I can get what I gave you because you withdrew the money from my card and I did not receive a message from you. Thank you.
Hye ! I ordered online iphone 15 128gb with ee SIM 12 Month contract , i ordered on wednesday 23 july and i received a text msg to join a screen with one of your worker and i was on a chat with him , my order was confirmed i got a email about it . He...
Ordered Nothing Phone 3 on 24/07/2025, says dispatched but not had email etc.Overall feeling of lack of updates during the ordering process.Wondering why its taking so long.
