If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Been messaged to say a problem with my order I placed how can I contact somebody as link doesn’t work I have been sent?? [Mod edit: Removed order number]
Hi, I've had my iPhone 13pro for over 4 years and my sim only plan has been out of contract for nearly two years. I thought I would treat myself to a new phone and sim deal ! (all in one) as per usual my sim only price has crept up to way beyond what...
Hi I know this is a tired question but everytime I call EE they say 28 days then it was 21 days but I ordered my phone on the 2nd of October making it 32 days at the minute, just wondering roughly how long people were waiting for delivery from origi...
Good afternoon I ordered a iPhone 17 pro I did all the contacts bank details so on paid upfront cost and still got no confirmation of order it’s been taken from back I have details of what my contract will be just nothing saying thanks for your order...
Hi, I made orders on Saturday , it’s been dispatched and still not heard anything about delivery ? can you hel
I have orders a new phone on a contract and received my contract information and nothing else , but I have had the upfront fee taken from my bank , I can't track as I don't have an order number ? Does this mean my application has been declined? If so...
I placed an order last night and received confirmation email with xko reference but I've not heard anything since then? I ordered the 17pro in silver. I just want to confirm the order is processed? Thanks
So I ordered a new phone last week and they sent me a message to say something went wrong so I di the chat with EE and got approved for a new phone they told me would take 24 hours to get my confirmation email and I still haven’t received it? Is anyo...
HiWhat is the actual returns policy for sim free phones ordered in November?1. Request within 14 days of delivery?2. Request within 1 month of delivery as shown on order tracking?3. Extended Christmas returns: Any goods bought between 20 October 202...
