If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I phoned up and ordered an IPad on Thursday 16/04,but I’ve not had any sort of confirmation. No email or text message regarding delivery. I know it’s a bank holiday weekend but I thought I would’ve heard something back. I have a record of all the doc...
I applied for a phone, I paid for it, my money is gone, but I don't have a confirmation email that my order will arrive.
My daughter ordered a new phone from EE early this week ,shipped via DPD it didn’t arrive on the first day it was supposed to and then arrived 4 hours past the quoted delivery but this was not the worst of it..my daughter opened the package and insid...
Hi, I am trying to purchase a SIM free iPhone from the ee website but whenever I try to add the item I get an error message which says I am unable to add the item to my basket, and I should try again later. I have tried again several times using diff...
I ordered the iPhone 16 pro max and I received a receipt but I haven’t gotten a order number that I can use to track my order. I ordered around 5am on the 18th of April. I know it’s only been a day but I just wanted to check what was going on since ...
I upgraded to a pixel 9a on 15th April, and a Fitbit was included in the deal.I have received my upgraded phone but nothing to say how to claim the Fitbit? I only purchased it then because of the free Fitbit I could claim by doing the upgrade.Nothing...
Ordered a sim over a week ago, got a confirmation email, had nothing since! Nothing in junk or spam email, how hard is it to send out a SIM card?!new customer that was persuaded to take the leap and leave my old provider……beginning to wonder if this ...
Hey I placed an order for iPhone 16 plus12/4/25 but heard nothing and tracking as no despatch details
Hello I placed order for s25 on 13//4/2025 and herd nothing since getting a little concerned now as paid for upfront fee and don't have my device yet or any idea when it will be dispatched and delivered
Order on EE website for a change to pay monthly with IPhone 16 pro max desert 256gb and paid £30 upfront, the money was instantly deducted from my account but was then just taken to an error screen with no confirmation email or texts. Money gone from...
