If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an iPhone 17 Pro Max 256 GB in Silver on 2 October.Since then, I’ve been given different information about the order status. One advisor told me stock has been allocated and it’s in the warehouse, while another said the order is still open...
Hello, I purchased a £20 14-day unlimited eSIM on 3 Nov 2025 via the EE website using my email [your email]. The payment succeeded, but I haven’t received the QR code. Since the eSIM hasn’t been activated and my customer is not willing to share their...
Could anyone help me please?. I ordered a phone on contract on Thursday, however I’ve yet I’ll to have any email/text regarding delievery. And on the EE app it says Order confirmed 30th October, but hasn’t been dispatched yet?
So, you've bought a qualifying Google Pixel device and EE said 'and get an ASUS Chromebook on us'. And, or, you've bought a Google Pixel 10 Pro or Pixel 10 Pro XL and EE said 'get Pixel Buds Pro 2 on us'.That's the easy part, now to claim. You'll nee...
Hi I ordered this phone on the 25/10/25 is there any update on when you think I would get it by? As haven’t had no information
Hey I haven’t received my phone yet ?
I ordered a pair of headphones on the 17th, the case was faulty so I arranged a return on the 22nd received an email saying a courier (DHL) would be in touch in the next few days to pick up the item, the following day whilst at work received a txt me...
The tracking isn’t working either it keeps saying it’s ’timed Out’
I ordered an iphone 16 for college since my phone is broken, I've been charged and even got 2 confirmation emails. One being my order and the other my contract plan, its been 5 days so i tried contacting live chat support team because i cant phone th...
@members, I have received a phone call yesterday about a iPhone 16 plus (black) I have ordered and they have informed me that it’s been confirmed and will be delivered within 14 days, I have not received any email to confirm it about my order. So I ...
