If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
How long do you wait on confirmation of order mines been over a week now with no further communication?
Order the iPhone 17 pro max but just saying awaiting confirmation, any news of an update?
i preordered the 17 pro max last saturday and when tracking it stayed on “awaiting confirmation”. i had not been contacted at all from anyone to alert me of any delays. it took for me to call the store to be told they are unsure of when i will receiv...
This is just a post to highlight the major issues ive experienced with ordering the new iPhone 17 Pro Max with EE in the hope that someone, somewhere, working at EE takes note and sorts this all out. so this starts at 1pm on Friday last week when the...
How can Ifind out what’s happened to my order?I placed an order for the SIM only iPhone Ultimate on 17th of September but other than a confirmation email I’ve not heard anything. I can’t search online as I don’t have an EE mobile number and I can’t g...
EE has taken the upfront deposit already from my account
Placed an order last night and recieved a text this morning saying there was an issue with the order and gave me a link to speak to someone on live chat been waiting for 5 hours to speak to someone still nobody has responded, I can’t phone up as my p...
Hiya, I ordered an upgrade on my watch ‘line’ on 19th September with order number xk********** but haven’t heard anything since except for the thank you for your order email etc. Then yesterday Sunday 21st September I received a knock on my door from...
Upgraded my iPhone 14 to a iPhone 16 pro. After opening the box I noticed an iPhone 15pro. I contacted EE and was told they can’t do anything about it. I went to the store in Grimsby and they told me I shouldn’t have been treated like that we will ge...
DPD are trying to deliver to a store but won’t deliver without a PIN code. I also wanted a home deliver. Can we sort this?
