If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered some Sony headphones which they order is saying confirmed and the money has been taken. However they haven't been sent and are now showing out of stock.What are my chances of actually receiving these? I'd be happy to have them swapped for t...
Hi,Long term customer of EE. I recently purchased an additional line and good as new 8a. Payment was taken by EE and a direct debit set up for the monthly payment. After a few days I was contacted by EE to say that there was an issue with the order. ...
Ordered a Pixel watch, received confirmation email but it shows £0 added to account and cannot track as it says timed out
How to cancel online order for headphones. EE say to call tried, can’t get through. Tried refusing delivery - so they sending it again. Loosing hope to get through to anyone
Hi I ordered my upgrade today, and on my email with the break down, under accessories it says Minute 1 Samsung GS24 Plus £24.99! I didn't add any accessories. Am I going to get charged for this. The person on the phone didn't mention anything about a...
Hello, I ordered a new SIM on the 25 Nov 2024 and paid £10 subscription pack. However the new SIM has not arrived yet and I am unable to track the order using the order no which was emailed to me !Can you please help ?
Hi, I haven’t received any update about when my SIM will be arriving. I don’t if it should take a week or two cause it say when I order that it will be arrived in 1 or 2 days. I try to called this number 0800 079 0539 but I was on put on hold. [Mod...
Hiya is anyone else having a problem with not being able to access the Black Friday deals? every time I try to buy one it says “something went wrong.. try again later” and I am consistently having this problem with both mine and a friends attempt m...
I went through the process of ordering a S24 Ultra / contract, via the EE website 4 days ago. I went through the entire process, including credit checks and initial £30 payment.When I advanced the process, I got a blank, unresponsive web page.... I ...
When do you usually expect to receive a order dispatch email?I've order a oculus quest 3 for a christmas present so kind of need to know when dispatch is or a rough idea of when delivery could be.
