Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 61873 Views
  • 118 replies
  • 15 Helpful

Resolved! New Order

Hi,Placed an order on Thursday for Oppo X5 pro in black. Pain an upfront fee and not heard anything since. Order update doesn't give me any details. Chris 

Order

I have tried checking the online checker but it doesn’t tell me anything 

Ps5 Order

HiI ordered a ps5 on 01/18/2023, when will it be delivered ?

Upgrade trade in

I upgraded my phone to the (iPhone 13 Pro Max 256gb-graphite) online last night and my order has been confirmed, and the order involves me trading in an old phone that qualifies for the offer and I would like a rough idea when I’ll receive my pre-pai...

Resolved! Delivery

Does anyone know if orders are delayed due to strikes? Ordered a SIM card over 3 weeks ago and haven’t received it. I ordered it over live chat and so haven’t got a tracking number or email to confirm - I’ve been trying to ask EE but haven’t got thro...

Resolved! apple watch

HiI ordered a apple watch series 7 on Monday as it said there was stock available - I haven't received any further information since receiving my confirmation or order email - do we know how long is too long?

Sal48 by Visitor
  • 388 Views
  • 1 replies
  • 1 Helpful

Phone delivery

Hello, I have order a phone on 17th of January and I have been waiting for an update but nothing so far. It gets dispatched within 1 day usually so it should be here already?  

Resolved! Missed DPD delivery

Missed delivery and now sending back to EE, what do I do about my pay monthly order now and no communication for either end? 

Ambsky98 by Visitor
  • 453 Views
  • 1 replies
  • 1 Helpful